General Conditions of Sale (GCS)

Identification
www.eatbrennos.com is a service of Brennos Superfoods SAS, share capital of €999
Head office: 67 rue itsas ondo, 64122 Urrugne
SIRET: 80495391700015
Tel: 0770511239

Preamble
We do our utmost to satisfy you. On this site, we present all the essential characteristics of the goods. We will be attentive to the comments that you send us.
These general conditions are presented in French.

Article 1 – Purpose
These conditions govern the sales by the company Brennos Superfoods SAS of food products and other products associated with the Brennos brand.

Article 2 – General description of the products
The products are offered within the limits of available stocks. The different visuals displayed on the site may differ from the product itself, without changing its quality or composition. The customer always has the possibility to obtain information by e-mail at the following address: info@eatbrennos.com.

Brennos reserves the right to withdraw, replace, modify or change without prior notice the products on sale on the site.
We advise our customers to ensure the compatibility of the ingredients in our products with their diet and potential allergies.

Article 3 – Price
The prices of our products are indicated in euros, all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs.
In the event of an order to a country other than mainland France, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These duties and sums are not the responsibility of Brennos Superfoods SAS. They will be your responsibility and are your sole responsibility, both in terms of declarations and payments to the competent authorities and organizations in your country. We advise you to inquire about these aspects with your local authorities. All orders, regardless of their origin, are payable in euros.

Brennos Superfoods SAS reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the rate in effect at the time of validation of the order and subject to availability.
The products remain the property of Brennos Superoods SAS until full payment of the price.
Please note: as soon as you take physical possession of the products ordered, the risks of loss or damage to the products are transferred to you.

Article 4 – Order and order validation
You can order online: www.eatbrennos.com
The contractual information is presented in French and will be confirmed at the latest at the time of validation of your order.
Brennos Superfoods reserves the right not to record a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of a difficulty concerning the order received.

Any order placed on the website www.eatbrennos.com implies acceptance of these General Conditions. Any order confirmation implies your full acceptance of these general conditions of sale, without exception or reservation.
All data provided and the recorded confirmation will constitute proof of the transaction. You declare that you are fully aware of it. The order confirmation will constitute your signature and acceptance of the operations carried out. A summary of your order information will be sent to you via the email address confirming your order.

Article 5 – Payment
By validating your order, you are obligated to pay the price indicated.
Payment for your purchases is made by credit card using the secure Stripe system.
The card will only be debited when the order is shipped. In the event of split deliveries, only the products shipped will be debited.

Article 6 – Withdrawal
Under the new “Hamon” law and in accordance with the provisions of article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to provide reasons or pay a penalty.
Returns must be made in their original condition and complete (packaging, accessories, instructions) and before their use-by date (UBD). In this context, you are liable. Any damage suffered by the product on this occasion may be such as to invalidate the right of withdrawal.
Return costs are your responsibility.
In the event of exercising the right of withdrawal, the company Brennos Superfoods SAS will reimburse the sums paid, within 14 days following notification of your request and via the same means of payment as that used when ordering.

Article 7 – Delivery
The products are delivered to the delivery address indicated during the order process, within the time indicated on the order confirmation page.
In the event of a shipping delay, an email will be sent to you to inform you of any possible impact on the delivery time indicated to you.
In accordance with legal provisions, in the event of a delay in delivery, you have the option of canceling the order under the terms and conditions defined in Article L 138-2 of the Consumer Code. If you receive the product in the meantime, we will refund it and cover the shipping costs under the conditions of Article L 138-3 of the Consumer Code.
In the event of deliveries by a carrier, Brennos Superfoods SAS cannot be held responsible for late delivery due exclusively to the unavailability of the customer after several proposed appointments.

Article 8 – Warranty
All our products benefit from the legal guarantee of conformity and the guarantee of hidden defects, provided for by articles 1641 and following of the Civil Code. In the event of non-conformity of a product sold, it may be returned, exchanged or refunded.
All claims, requests for exchange or refund must be made by email to info@eatbrennos.com within 30 days of delivery.
The products must be returned to us in the condition in which you received them with all the elements (products, packaging, etc.). The shipping costs will be refunded to you on the basis of the invoiced rate and the return costs will be refunded to you upon presentation of supporting documents.
The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.

Article 9 – Liability
The products offered comply with current French legislation. Brennos Superfoods SAS cannot be held liable for non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with the local authorities the possibilities of importing or using the products or services you plan to order.
Furthermore, Brennos Superfoods SAS cannot be held responsible for damage resulting from improper use of the product purchased.
Finally, the responsibility of the company Brennos Superfoods SAS cannot be engaged for any inconvenience or damage inherent to the use of the Internet network, in particular a break in service, an external intrusion or the presence of computer viruses.

Article 10 – Applicable law in the event of disputes
The language of this contract is French. These conditions of sale are subject to French law. In the event of a dispute, the French courts will have sole jurisdiction.

Article 11 – Intellectual property
All elements of the site www.eatbrennos.com are and remain the intellectual and exclusive property of the company Brennos Superfoods SAS. No one is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the site whether software, visual or audio.

Article 12 – Personal data
Brennos Superfoods SAS reserves the right to collect personal information and data about you. They are necessary for the management of your order, as well as for the improvement of the services and information that we send you.
They may also be transmitted to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment.
This information and data is also retained for security purposes, in order to comply with legal and regulatory obligations.
In accordance with the law of January 6, 1978, you have the right to access, rectify and oppose personal information and data concerning you, directly on the website.

Article 13 – Archiving Proof
Brennos Superfoods SAS will archive purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of Article 1348 of the Civil Code.
The computerized records of the company Brennos Superfoods SAS will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.